We accept all major credit and debit cards, ApplePay and GooglePay.

SHIPPING RANGE

Countries:  We currently ship within the United Kingdom

Future Expansion:  Expansion to other shipping areas is being considered.

SHIPPING COSTS

Within the United Kingdom: Free shipping on all orders above £20.

No Hidden Fees:  All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time:  Orders are processed within 1-2 business days, Monday to Friday.

 Last Order Time:   22:00 GMT +1

 Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

 Estimated Delivery Time: 5-7 business days.

 Business Days:  Shipments occur Monday to Friday.

 Notes:  Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

Total Delivery Time:  It will take a total of 6-9 business days to receive your order.

SHIPPING PROCESS

 Reliable Courier Services:  We ship via DHL and Fedex.

 Insured Shipments:  All shipments are insured. Contact our customer service in case of loss or damage during transit.

Eco-Friendly Packaging:  We strive to use sustainable packaging materials to minimize our ecological footprint.

Yes we offer free shipping for orders above £20

Once your order has been dispatched, you will receive an email with a tracking link

We accept returns within 30 days of receiving your order, provided the items are unused and in their original condition. See our full return policy here: https://zara-mae.uk/policies/refund-policy

If your order arrives damaged or incorrect, please contact our support team within 7 days of delivery, and we will resolve the issue immediately.

Refer to our size guide on each product page to find the perfect fit. If you're unsure, our customer support is here to help!

You can reach us via email at info@zara-mae.uk or use the contact form on our website.